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Dear Ladies and Gentlemen


 
 

Did you know that Estonia will be one of the most attractive Eastern European countries for doing eBusiness in the coming years? Are you interested in finding out which other Eastern European countries have the greatest eBusiness potential? Our eMarketing experts have conducted an Eastern European eCommerce research study and are happy to share their findings.

Looking for ways to increase your conversion rates? Improved shopping cart capabilities based on Ajax technology can help. When IT and businesses converge, enterprises can capture the added value of Web 2.0 applications. The result: Better usability → Ease of use → Fewer break ups. We have created Shopping Cart 2.0 to let you leverage the full potential of Web 2.0. Find out how this can help boost conversion rates.

The current trend towards selling software by subscription continues at full force. Have you thought about integrating Subscription Management for your digital products? We will show you how to sell subscriptions and initiate service activation.

Our mission for you: Accelerate your eSales in the Digital Marketplace.

Let’s continue to conquer the digital marketplace and sell where your customers are – online shopping, anywhere, anytime.

Best regards,
Gerald Prior
CEO

 

     Content

  1. Best Practice: Research I eCommerce in Eastern Europe Countries.
    asknet has conducted an eCommerce research study on Eastern European countries, examining the conditions, prospects, and overall eBusiness readiness in Eastern Europe. More...

  2. What is the asknet Answer to Web 2.0?
    Shopping Cart 2.0

    Better usability → Ease of use → Fewer break ups→ Higher conversion rates. More...

  3. Subscription Management and Recurring Billing.
    The subscription business model was pioneered by magazines and newspapers, but it is now used by a myriad of businesses. Rather than selling products individually, a subscription sells periodic (monthly, yearly) use of or access to a product or service. Thus a one-time sale of a product becomes a recurring sale and builds brand loyalty. More...

  4. News about asknet I Pressroom
    asknet featured as Oracle Partner – Read the news about asknet published in Oracle Magazine. More...

  5. Events
    Let’s meet asknet More...


 
 
 

1 Best Practice: Research I eCommerce in Eastern Europe Countries

asknet has conducted an eCommerce research study on Eastern European countries, examining the conditions, prospects, and overall eBusiness readiness in Eastern Europe.

eBusiness in Eastern Europe is poised for explosive growth. All the countries studied share certain features: They are positioned between developing countries and advanced economies and they struggle in many ways with the legacies and remainders of socialist political systems, economic policies, and business practices.

The report begins with a brief overview of global eBusiness and a widely accepted model for measuring a country’s eReadiness. It then examines how well our focal countries are positioned to support eBusiness. After careful consideration, only few countries warranted further research. The countries under study have many similarities, but understanding their differences in adopting eBusiness should help determine their position and the way in which the countries may proceed in establishing their positions in the Information Age.

Many factors influence Internet usage and global eCommerce. Some are specific to the Internet, including online penetration, telecom infrastructure, type of connectivity, and main places of access (private homes or public places). There are also political, economic, and cultural issues related to the Internet that are specific to each country.

The eReadiness of the countries is examined according to six main categories:

  • Connectivity (30%) – adequacy of telecommunications and Internet infrastructure, including both fixed and mobile services, affordability, and availability and type of connectivity (broadband or narrowband).
  • Business environment (20%) – expected attractiveness of the business environment in the coming years. Takes into account GDP growth rate and other statistical indexes.
  • eCommerce and business adoption (20%) – including payment, logistics systems, and consumer behavior.
  • Legal and regulatory environment (15%) – including a legal framework for doing eBusiness.
  • Supporting eServices (10%) – intermediaries, portals, web hosting firms, application service providers (ASPs), and others.
  • Social and cultural infrastructure (5%) – education, literacy, entrepreneurship, and risk-taking for business innovation.

Several facts about the definition of Eastern Europe should first be mentioned. There is no consensus about what nations make up Eastern Europe. Depending on the source, different countries are included; sometimes its borders are determined more by culture than by clear and precise geography. Throughout history, and to a lesser extent today, Eastern Europe has been characterized by certain cultural, religious, economic, and historical features that have made it distinct from Western Europe and other regions.

For the purposes of this study, the following countries are considered to belong to the region: Belarus, Estonia, Latvia, Lithuania, Ukraine, Albania, Bulgaria, Bosnia and Herzegovina, Croatia, Serbia, Republic of Macedonia, Romania, Montenegro, part of Turkey, part of Russia, Czech Republic, Hungary, Poland, Slovakia, and Slovenia.

To learn more about Eastern Europe and how to succesful approach those markets, please send an eMail to marketing@asknet.com.

 

2 What is the asknet Answer to Web 2.0? Shopping Cart 2.0

Better usability Ease of use Fewer break ups Higher conversion rates.

Nine Web 2.0 Tools that can boost eCommerce Sales (Gartner Report, April 2008) “eCommerce sites must continually adopt new technologies to boost online sales. Web 2.0 tools that run off of the Ajax platform can help. When IT and businesses converge, enterprises can capture the added value of Web 2.0.”

asknet Shopping Cart 2.0 is based on Ajax technology. We have created a new eCommerce solution with unique features and crisp design. Shopping Cart 2.0 provides better usability in your online shop with fewer break ups, resulting in higher average sales per order and more satisfied customers.

Enjoy a sensational new shopping experience with Shopping Cart 2.0. The asknet solution offers transparency thanks to a streamlined, one-page shopping process. The user receives clear instructions in the form of highlighted popup windows, making for easy data entry. Customers are not frustrated by information overload – forms for entering billing address or payment details are displayed only when needed. Faster response is another advance offered by Shopping Cart 2.0.

The following improved features combine to deliver better sales:

  • Better usability
  • Fewer breakups
  • More conversions
  • Short sales cycles
  • Built on Ajax technology
  • Faster response
  • Crisp new design
  • New drag-and-drop icons

NEW

Example: Input assistance for better usability. Click here!

asknet Shopping Cart 2.0 References

DivX Panda Security

Software publishers are thrilled to be able to reach out to a new market of online buyers. To receive the asknet Shopping Cart 2.0 PDF or schedule an online or live demo, please send an eMail to marketing@asknet.com or contact your account manager.


3 Subscription Management and Recurring Billing

The subscription business model was pioneered by magazines and newspapers, but it is now used by a myriad of businesses. Rather than selling products individually, a subscription sells periodic (monthly, yearly) use of or access to a product or service. Thus a one-time sale of a product becomes a recurring sale and builds brand loyalty.

Worldwide revenue associated with subscription software licenses and services is on an upward swing. The software industry is moving toward subscription-based licenses and hosted applications as they have more advantages than pay-once, run-forever perpetual licenses:

  • Increase the predictability of revenue for software vendor
  • Lower up-front cost and more flexible pricing models for customers
  • Long term customer binding through ongoing payments and targeted customer messaging
  • Grow revenue through automatic conversion of trial users into long term customers
  • Reduce marketing costs for new releases
  • Grow customer base and interest through variable business models and payment terms

subscription_management

The asknet subscription module includes:

  • Creating initial articles and renewal articles with an automated renewal mechanism
  • Setting up of individual run time periods
  • Manual and automatic billing process
  • Complete messaging throughout the subscription purchase process
  • Management and administration of subscription data via the shop operation control module (OCM)

Recurring Payment

Recurring or automatic billing is a standard part of asknet’s subscription module. Automatic billing is available for credit ca transactions. After the initial subscription purchase, the customer is given access to the product or service for a specified amount of time or usage period.

What should you consider when you set up subscriptions?

There is a clear tendency in the market: Many publishers are moving towards adding subscription models to their product line. The following set of questions is an extract from our Subscription Management Checklist and will help you to set up a new subscription model or use best practices to optimize an existing subscription model.

a. Basic Topics and Questions to Consider for a Subscription Product or Service

  • Who will use the subscription product (e.g. new users, existing users, trial users)?
  • Who are your target customers (e.g. business users)?

b. Notifications and Messaging

  • What information or data is required in order to process an activation or deactivation request?
  • Are there any other systems that are integrated with the subscription product or service?

c. Recurring Payment

  • What payment methods should be offered (e.g. credit card only)?
  • Should refunds be pro-rated?

d. Subscription Management and Administration

  • Does the subscription product or service contact the publisher’s server to validate the subscription and grant access?
  • Is the customer required to login in order to use the service?

Example: Subscription management by F-Secure. Click here!

To receive the asknet Subscription Management PDF or schedule an online or live demo of the asknet Subscription Management process please send an eMail to marketing@asknet.com or contact your account manager.


4 News about asknet I Pressroom

   

October 22, 2008
asknet AG: Charting a course for success with global eCommercee
• Global online solution for Panda Security goes live
The global online shops developed by asknet AG for Panda Security, a leading international developer of anti-virus solutions, has been launched this week. The international customers of the software publisher can choose between 20 different shop languages, 21 payment methods, and 33 currencies. The currency and the current exchange rate are automatically selected to match the chosen language. Read full article…

• New client pi-consult benefits from asknet services
pi-consult GmbH represents yet another new client that has taken advantage of asknet’s eDistribution services. The software company, which focuses on Marketing Process optimization, is the publisher of BrandMaker software, a leading marketing resource management system. Read full article…

Panda Security

Panda Security

 
     
Oracle Partner
  September 23, 2008
Oracle Gains Momentum as Leading Platform for Independent Software Vendors Providing SaaS and Cloud-Based Applications
More Than 250 Independent Software Vendors Choose Oracle's Complete, Open, and Integrated Platform as Foundation to Develop and Deliver Software-as-a-Service Applications. Read full article…
     
Collabonet   August 22, 2008
CollabNet chooses asknet eCommerce solution
CollabNet®, the leading provider of solutions for distributed software development, has chosen the asknet eCommerce solution to run its online commerce business worldwide. Read full article…
     
Oracle   August 13, 2008
Oracle Magazine Online I Software-as-a-Service Pioneer asknet Trusts Oracle to Help Deliver Secure and Successful Online Stores
Thanks to e-commerce, consumers can shop around the world with a mouse click. However, just like in the real world, customers expect online merchants to make ordering and paying for purchases a simple and secure process. It can be a challenge for vendors to create online stores that securely handle customer data and offer the performance that online shoppers demand.  Read full article…
     
Panda Security   July 4, 2008
Panda Security opts for shop solution from asknet AG
Panda Security is a leading provider of anti-malware solutions. Panda supplies one of the most popular anti-virus software packages for private and business customers with more than 2.5 million customers worldwide. By entering the partnership with asknet, Panda aims at further stepping up its online business.“Both its technological competence and its worldwide network of partners convinced us of the capability of asknet AG,” says Juan Santana, CEO of Panda Security.

 


5 Events I Meet asknet at industry events

November 8-9, 2008 I ESWC – the European Software Conference for the Independent Developer and the ISV-Industry I Berlin. Germany

asknet Inc. president Aston Fallen will give you insights in “How to increase your conversion rate in the digital marketplace” at ESWC.

 

About

asknet AG
Vincenz-Priessnitz-Str. 3, D-76131 Karlsruhe, Germany
Managing Directors: Gerald Prior (CEO), Dr. Dietmar Waudig, Michael Konrad
Chairman Supervisory Board: Dr. Joachim Bernecker
Register Court: Amtsgericht Mannheim, HRB 10871

eMail
marketing@asknet.com
phone +49 (0)721.96458-0

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